TERMS &
REFUNDS.
These draft launch terms explain how access is intended to work. Company identity, billing entity and final consumer law wording must be completed before paid checkout opens.
Digital case access
A verified purchase grants the buying account access to the selected digital case. Other players join that buyer's crew through an invitation; they do not need separate purchases unless a case page says otherwise.
Fair use
You may play privately with your crew. You may not resell access, publish solutions, redistribute Qlue files or upload complete game videos in a way that reveals the Case.
Technical access
Access is granted only after the server verifies payment. If payment succeeds but a Case is missing, support should resolve the purchase using the payment reference without asking for card details.
Refunds
The final refund window and any consent regarding immediate delivery of digital content must be configured with the payment flow and reviewed for the countries where CLUESHIFT is sold. Until then, checkout remains closed.
Safety and content
Cases may include simulated threats, blood effects, flashing images, jump scares and loud audio. Each case page provides a content note. Players should pause or stop whenever needed.